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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Marinho

July 11, 2024

5  out of  5
rating by Jessica Marinho
"I called yesterday to get a quote on renter’s insurance and Zach was super helpful. He got it to me within an hour or two. I highly recommend him to help you! Today I spoke with Hailey about auto insurance and she was a DELIGHT to talk to and with. Being from the UK I don’t understand American insurance very well but she walked me through it and explained it all so well. She got me the best coverage and a discount for having renter’s insurance with State Farm. If you need auto insurance you should work with Hailey!"
We responded:
"Jessica, we're thrilled you had a great experience with Zach and Hailey! We're glad they could assist you with your renter's and auto insurance needs. Thank you for recommending them! If you have any more questions or need assistance in the future, feel free to reach out to our office. - Jennifer Ulrich, State Farm Insurance Agent, Lincoln, NE"
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Marx Chase

May 24, 2024

5  out of  5
rating by Marx Chase
"Noah Chase (Jennifer's Agent) went above and beyond. When everyone told me and my associate they couldn't cover our sewage damage, Noah never gave up. Proof that not all insurance agents are apathetic and uncaring. Thank you so much for being you and humbling me Noah. Hope the other agents step up to the standard he strives for. My associate was too shy to post for herself, but she heavily thanks you :)"
We responded:
"Marx, I'm delighted to hear about the exceptional care Noah provided in handling your sewage damage claim! We appreciate you taking the time to share your experience with our office. If you ever need assistance in the future, please don't hesitate to reach out. - Jennifer Ulrich - State Farm Insurance Agent, Lincoln, NE"
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Donald McCon

May 2, 2024

5  out of  5
rating by Donald McCon
"Jennifer Ulrich agency (Hailey Jones) was able to save me some $$ on my insurance. I’ve been a USAA customer for several years, and have now switched all my insurance to State Farm. I have to mention that Hailey was so polite and professional through the process. Every time I telephoned with questions, whether with the drive safe app, or policy questions she was able to answer my questions both fast and politely. Thanks again to the team at Jennifer Ulrich State Farm Agency!"
We responded:
"It was a pleasure working with you, Donald. We're delighted to have assisted in finding the perfect insurance plan that suits your needs. Feel free to reach out anytime if you require any further assistance with your insurance policies or have any questions!"
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Jeremy C

April 12, 2024

1  out of  5
rating by Jeremy C
"Pay for the extra stuff for roadside assutance.. 2 times I have needed a tow. 4 plus hrs waited, 2nd time I needed tow.. can't contact the office after 5, once ticket order processed there is no tow trucks available..."
We responded:
"Jeremy, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
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Gayle Lefeber

March 21, 2024

5  out of  5
rating by Gayle Lefeber
"We were referred to Jennifer and we were given our quote and it was so much lower I was shocked. Jennifer and her assistant were very nice and helpful. I’m very glad we switched to State Farm."
We responded:
"Wow, thank you for the glowing review, Gayle! We are delighted to hear that you were shocked by the lower quote and that our team was able to assist you with such kindness and helpfulness. Switching to State Farm was a great decision, and we are thrilled to have you as part of our insurance family. Your satisfaction is our top priority, and we look forward to providing you with excellent service for years to come. - Jennifer Ulrich - State Farm Insurance Agent, Lincoln, NE"
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Steve Shepperson

March 1, 2024

5  out of  5
rating by Steve Shepperson
"Very helpful people"
We responded:
"Steve, thank you for trusting us with your insurance needs. We are glad to have you and appreciate the feedback. Have a great day!"
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Alisha Cooper

February 15, 2024

5  out of  5
rating by Alisha Cooper
"Everyone was so easy to work with and the rates can’t be beat! Ellie was so easy to work with and made the set up process very easy to get everything I needed and went above and beyond in explaining my coverages."
We responded:
"Alisha, thank you! Your positive feedback means a lot to us. Ellie is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance policies."
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Thomas Berggren

February 8, 2024

5  out of  5
rating by Thomas Berggren
"Chloe was wonderful."
We responded:
"Thomas, thank you for the shoutout for Chloe! Our office loves being your good neighbor."
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Connor Novotny

January 31, 2024

5  out of  5
rating by Connor Novotny
"We've always heard good things about Jennifer and working in apartment rentals, I had more people than I can count use her for renters insurance so I figured I'd give it a try for homeowners and it's been great! Not only was I able to be more specific with how much of certain categories I want covered, but it was still cheaper than my original policy with someone else. Also everyone you talk to in the office there is as nice as possible. About out to Hailey who helped me with my policy and was patient with me being so indecisive."
We responded:
"Connor, thank you so much for your kind words! We are glad you were so impressed with the service you received from Hailey. Our office is here for you whenever you need us and is grateful you have chosen us to help protect what matters most."
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Chris Welch

January 20, 2024

5  out of  5
rating by Chris Welch
"Chloe is very helpful at State Farm and always attends to my needs in a professional and Courtesy Manor. And I don’t think she just being Nebraska nice either."
We responded:
"Chris thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Chloe cares a lot about our customers."
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Anna alcalde

January 19, 2024

5  out of  5
rating by Anna alcalde
"Always helpful and gives researched answers to best possible outcome."
We responded:
"Anna, thank you! We appreciate your trust in us to take care of your insurance policies."
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Austin Dupler

January 19, 2024

5  out of  5
rating by Austin Dupler
"Jennifer and her team are a pleasure to work with. Hailey helped me understand what coverages I needed and got me an affordable life insurance policy to take care of my loved ones if anything were to happen. Everyone is very knowledgeable and quick to assist. Would most definitely recommend!"
We responded:
"Austin, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Jeff Lee

January 17, 2024

5  out of  5
rating by Jeff Lee
"Jennifer's office was helpful and friendly as always, today with roadside assistance questions!"
We responded:
"Thank you, Jeff! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Profile photo of Selena Figueroa

Selena Figueroa

January 12, 2024

5  out of  5
rating by Selena Figueroa
"Chloe was so helpful with me I was stuck in a ditch for 4 hours and she was so much more helpful than my statefarm in Crete."
We responded:
"Thank you for the five stars, Selena! And thank you for the praise for Chloe!"
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Charles Hunt

August 3, 2023

5  out of  5
rating by Charles Hunt
"I’m really happy with this agency"
We responded:
"Thank you for the five-stars, Charles! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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George Hewitt

August 3, 2023

5  out of  5
rating by George Hewitt
"Quick, efficient and effervescently friendly customer service."
We responded:
"We love seeing five-stars, George! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Jen Z

July 28, 2023

5  out of  5
rating by Jen Z
"Hailey was amazing to work with."
We responded:
"Jen, thank you for sharing your experience with Hailey! We greatly appreciate you letting us be your good neighbor!"
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Nevena Basile

July 26, 2023

5  out of  5
rating by Nevena Basile
"Team that cares :) very responsive and provided me with a great quote:) Thank you for your professionalism."
We responded:
"Nevena, thank you! We appreciate your trust in us to take care of your insurance policies."
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Nicole Pitches

July 24, 2023

5  out of  5
rating by Nicole Pitches
"I love this insurance agency their awesome to work with"
We responded:
"We love seeing five-stars, Nicole! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Tuyen Vo

July 13, 2023

5  out of  5
rating by Tuyen Vo
"Jennifer & her staff (Chloe) always go above & beyond to assist me whenever I need their assistance/help. I tell everyone I know about Jennifer, her staff & their ethics. Thanks Jennifer/Chloe"
We responded:
"Tuyen, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Michelle Yuen

June 23, 2023

5  out of  5
rating by Michelle Yuen
"They are great to work with."
We responded:
"Thank you for the five-stars, Michelle! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Lisa Kobes

April 7, 2023

5  out of  5
rating by Lisa Kobes
"My sister and I met with Jennifer on Wednesday, April 5th to talk about homeowner insurance. She was very friendly and explained in detail about the insurance ."
We responded:
"Lisa, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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CynTheLasVegasGirl13

March 15, 2023

5  out of  5
rating by CynTheLasVegasGirl13
"Just got done talking to Jennifer about my jewelry business and she was extremely helpful. If you need to talk to someone about insurance please talk to Jennifer."
We responded:
"We love seeing reviews like this, Cyn! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Dalen Dunn

January 17, 2023

1  out of  5
rating by Dalen Dunn
"Whatever you do better make sure that things are done right and get a lawyer this is one of the worst business experiences I have ever done buisness"
We responded:
"Dalen, we are sorry to hear you are unhappy about the service received. Unfortunately, we are unable to find you in our system as a current policyholder. We would love to learn more so we can resolve any issues. Please call our office at (402) 466-8245 as we would be happy to look into this."
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Dale L Dunn

July 24, 2022

2  out of  5
rating by Dale L Dunn
"DO NOT USE THIS COMPANY they have tried to launder money off me and say I owe them more money than needed. When you do pay they don't help. Also I was stuck on the side of the high way for two days days"
We responded:
"Hi, Dale. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at (402) 466-8245."